Conflict to Creativity
Role Play Scenario System
Person Brings up
Conflict with You
Directions:
Click the “New Scenario” button to change the scenario you will be playing out.
Then, print the scenario and bring it with you to the course.
Your Roleplay Scenario
- Your manager
- A customer
- Your peer
- HR
- Head Office
- Home Office (Construction/Design)
- Home Office (Finance)
- Head Office (Legal)
- now
- later
- earlier
- soon
- timing
- service
- accountability
- another person
- communication
The person is
- irritated
- frustrated
- angry
- concerned
- worried
- anxious
- vindictive
You are accountable for
- all
- part
- none
- that you will fix the situation
- how you will respond
- that another person is responsible
- that he/she is actually at fault
The situation ends
- with clarification
- with mutual accountability
- with bold action/resolution