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Conflict to Creativity

Role Play Scenario System

Person Brings up
Conflict with You

Directions:

Click the “New Scenario” button to change the scenario you will be playing out.

Then, print the scenario and bring it with you to the course.

Your Roleplay Scenario

Your manager
A direct report
Your peer
HR
Studio Support Center (SSC)
SSC (Construction/Design)
SSC (Accounting/Finance)
SSC (Legal)
SSC (Marketing/Digital)
SSC (IT)
SSC (CE)
SSC (Sales Team)
A Studio Manager
A District Manager

approaches you

now
later
earlier
soon

with a problem about

timing
partnership
support
overwhelm
prioritization
accountability
another person
communication

.

The person is

irritated
frustrated
angry
concerned
worried
anxious
vindictive

.

You are accountable for

all
part
none

of the problem. Your goal is to help the other person understand

that you will fix the situation
how you will respond
that another person is responsible
that he/she is actually at fault

.

The situation ends

with clarification
with mutual accountability
with bold action/resolution

.